Strategic Sourcing Support

The MacKnight Associates’ Team has extensive experience in managing and directing a wide variety of Facility Management and Administrative Services. Our goal is to identify the optimal service delivery strategies. This is done through detailed operational and strategic analysis of client needs combined with an assessment of current service levels which culminates in a balanced solution incorporating customer needs, financial constraints, and industry best practices. The goal is creation of long term value by balancing customer needs/culture with the realities of financial resources and supplier capabilities. We are service and equipment provider neutral.

MacKnight Associates’ sourcing engagements begin with an operational assessment including staffing, workflow, workload and customer satisfaction sampling. We then develop and document all associated processes and procedures and perform an assessment of resource/equipment utilization. Our approach requires potential suppliers to demonstrate and document their alignment with and value to our clients budgets, mission, and goals.

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